Contact Us: 03 8372 5723

Coronavirus (COVID-19) Update

As you will be aware, the presence of Coronavirus (COVID-19) impacts clients and staff at Western Plains Psychology.

This update is to inform you of the actions we are taking to:

  • Protect clients and clinicians at WPP from exposure to COVID-19.
  • Ensure we can continue to offer psychological treatment safely.
  • Continue to provide support to our clients and the wider community.

Reducing the risk of exposure to COVID-19

All clients and psychologists are asked not to attend the clinic if:

  • you have any respiratory symptoms (fever, cough, difficulty breathing).
  • you are a suspected case of COVID-19.
  • you are required to self-isolation.
  • you are awaiting test results for COVID-19.
  • you have been in close contact with a confirmed case. See DHHS for the definition of close contact: What is a Close Contact.

We will waive fees for any cancellations under these circumstances.

Please also follow these guidelines to reduce your risk of catching and transmitting COVID-19 in the wider community.

Alternative treatment options

Telehealth sessions (video/phone) are available to all clients if they are unable to attend the WPP rooms. These sessions are fee-for-service though some clients may be eligible for Medicare funded telehealth sessions. If you would like to access this service, please contact your psychologist.

In developing these responses, we have drawn on advice from the North West Primary Health Network, the Australian Psychological Society, and the Department of Health.

We are aware that this is a very stressful time for many people. We are committed to continuing to support all our clients through this period. Please don’t hesitate to contact Michelle or your psychologist if you would like to ask questions, raise concerns or would like a further conversation about any of these issues.

Warm regards,
Michelle Morris
Western Plains Psychology
19th March 2020

Our Location

  • Melbourne
  • 8 Kyneton Circuit, Caroline Springs, VIC 3023
  • Phone: 03 8372 5723
  • Fax: 03 8372 5770

Opening Hours

  • Monday - Friday: 9 AM - 9 PM
  • Saturday: 9 AM - 3 PM
  • Sunday: Closed

Get In Touch

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Western Plains Psychology

8 Kyneton Circuit, Caroline Springs VIC 3023 • Phone: 03 8372 5723 • Fax: 03 8372 5770 • Email: