Our consultations are run for 45-50 minutes and run on the hour. 

You may use cash, EFTPOS (savings, cheque and credit accounts accepted). 

First Session

Upon your first session – we will require a $100 deposit to be paid at time of booking the appointment. This fee is non-refundable for change of mind, cancelling or rescheduling within 24 hours of the appointment. This is then taken off your final fee, and you will pay the remaining balance. Please try to arrive 5 minutes early to your initial appointment to fill out paperwork at our Site A location. You will need to bring:

  • A card to pay with access to Cheque/Savings account if receiving a Medicare rebate.
  • Medicare card
  • GP referral (if applicable)
  • Workcover or TAC approval letters and claim numbers (if applicable) 

The first session or two is a time for mutual connection, for your psychologist to learn about you and your issues and do some initial treatment planning. It’s important for you to talk to your psychologist about what you hope to achieve so you can set goals together and measure your progress along the way.

The content of the sessions, which may include discussion, testing, experimenting with new behaviours, or other relevant activities, will be determined by your individual need. You may sometimes be asked to do homework assignments between visits, and family members may also be involved in sessions if this is something you would find helpful.


Medicare rebates are available for psychological treatment by registered psychologists under the Australian Government’s Better Access to Mental Health Care initiative. This scheme provides financial assistance to people living with mental health problems, allowing greater access to psychologists and providing more affordable mental health care. More information about the initiative can be found here

To access the Medicare rebate, you need to first visit your GP and discuss your mental health concerns with them. Your GP will prepare a Mental Health Treatment Plan document, which you read and agree to. Your GP may give you a copy of the plan to take to a psychologist, or your GP may choose to forward the plan to your psychologist directly. This will entitle you to a rebate for ten sessions per calendar year.

You will need to revisit your GP after six sessions if you and your psychologist decide another four sessions would be beneficial.

If you are receiving sessions under Medicare’s Better Access to Mental Health Initiative, your rebate can be immediately reimbursed back into your cheque or savings account, provided you have your physical EFTPOS card with you.

We also accept funding through:

  • Worksafe
  • Department of Veteran’s Affairs (DVA)
  • Transport Accident Commission (TAC)
  • National Disability Insurance Scheme (NDIS)
    • Only for clients who are self-managed.
  • Private Health Insurance

New Enquiry Form

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